My evolved focus is on designing AI-powered experiences, including copilots, conversational interfaces, agent-based workflows, intelligent recommendations, and decision-support systems that augment human expertise, improve productivity, and drive better outcomes. I help organizations integrate AI into products and workflows through human-centered design, explainability, transparency, and feedback systems that build trust and encourage adoption.
ADP Onboarder
ADP Interviewer
I lead teams to create intelligent, human-centered experiences that are useful, engaging, and trustworthy. Using research-based design thinking, I guide products through discovery, research, ideation, prototyping, and validation to align user needs, business goals, and technology opportunities. UX leaders help organizations navigate change and shape what's next. They connect customer needs, business strategy, data, and AI capabilities to create products and services that deliver meaningful value for users and measurable results for the business.
AMEX MOCA